Unlimited anything

Developing Software by the 15% Rule

2009-04-10T09:08:00.000-07:00

Writing software on a consulting basis can often be a losing proposition for developers or clients or both. There are too many things that can go wrong, and that ultimately translates into loss of time and money. The â€œ15% ruleâ€ weâ€™ve come up with is intended to create a win-win situation for both parties (or at least make it fair for everyone). Clients generally get what they want, and development shops make a fair profit. Itâ€™s not a perfect solution, but so far it seems to be working for us.

This may come as a surprise to some, but we make very little money selling software licenses. The vast majority of our revenue comes through consulting servicesâ€“writing code for hire. Having now done this for several years, weâ€™ve learned some hard lessons. On a few projects the lessons were so hard we actually lost money.

A few months ago I put together somewhat of a manifesto-type document intended to address the difficulties weâ€™ve faced in developing software for clients. Iâ€™m pleased to say that itâ€™s made a noticeable difference so far for us. My hope is that this blog entry will be read by others who develop software on a consulting basis, so that they can learn these lessons the easy way rather than the way we learned them.

What follows in this article is a summary of one of the main principles we now follow in developing softwareâ€“the 15% rule. If youâ€™d like, youâ€™re welcome to read the full â€œOur Approach to Software Developmentâ€ document.

For the impatient, the 15% rule goes like thisâ€¦

Before undertaking a development project we create a statement of work (which acts as a contract and a specification) that outlines what weâ€™ll do, how many hours it will require, and how much it will cost the client. As part of the contract we commit to invest up to the amount of time outlined in the document plus 15%. That is, if the statement of work says that the project will take us 100 hours to complete, weâ€™ll spend up to 115 hours (but no more). As to where-fores and why-tos on how this works, read on.

Those that have developed software for hire know that the end product almost never ends up exactly as the client had pictured. There are invariably tweaks that will need to be made (that may or may not have been discussed up front) in order to get the thing to at least resemble what the client has in mind. And, yes, this can happen even if you spend hours upon hours fine tuning the specification to reflect the clientâ€™s wishes. Additionally, technical issues can crop up that werenâ€™t anticipated by the programming team. In theory, the better the programming team the less likely this should be, but it doesnâ€™t always end up that way (Microsoftâ€™s Vista operating system is a sterling example). These two factors, among others, equate to the risk that is inherent in the project. Something isnâ€™t going to go right, and that will almost always mean someone pays or loses more money than originally anticipated. The question is, who should be responsible to account for those extra dollars?

Up until relatively recently, we would shoulder almost all of the risk in our projects. If the app didnâ€™t do what the client had in mind, or if unforeseen technical issues cropped up, it generally came out of our pockets. For the most part it wasnâ€™t a huge problem, but always seemed to have at least some effect (the extreme cases obviously being when we lost money on a project).

This seems kind of unfair, doesnâ€™t it? The risk inherent to the project isnâ€™t necessarily the fault of either party. Itâ€™s just there. We didnâ€™t put it there, and neither did the client. As such, it shouldnâ€™t be the case that one party shoulders it all. Thatâ€™s where the 15% rule comes in.

The 15% rule allows both parties to share the risk. By following this rule, weâ€™re acknowledging that something probably wonâ€™t go as either party intended, so we need a buffer to handle the stuff that spills over. By capping it at a specific amount, though, weâ€™re also ensuring that the buffer isnâ€™t so big that it devours the profits of the developers.

For the most part, the clients with whom weâ€™ve used the 15% rule are just fine with it. It is a pretty reasonable arrangement, after all. We have had the occasional party that squirms and wiggles about it, but, in the end, theyâ€™ve gone along with it and I think everyone has benefited as a result.

Todd Wilson is the owner of http://www.screen-scraper.com, a small software development firm focused on web data extraction.

10 Simple Ways To Speed Up Your Windows XP

2009-04-10T09:03:00.000-07:00

One of the factors that slow the performance of the computer is disk fragmentation. When files are fragmented, the computer must search the hard disk when the file is opened to piece it back together. To speed up the response time, you should monthly run Disk Defragmenter, a Windows utility that defrags and consolidates fragmented files for quicker computer response.

Follow Start > All Programs > Accessories > System Tools > Disk Defragmenter
Click the drives you want to defrag and click Analyze
Click Defragment

2. Detect and Repair Disk Errors

Over time, your hard disk develops bad sectors. Bad sectors slow down hard disk performance and sometimes make data writing difficult or even impossible. To detect and repair disk errors, Windows has a built-in tool called the Error Checking utility. Itâ€™ll search the hard disk for bad sectors and system errors and repair them for faster performance.

Follow Start > My Computer
In My Computer right-click the hard disk you want to scan and click Properties
Click the Tools tab
Click Check Now
Select the Scan for and attempt recovery of bad sectors check box
Click Start

3. Disable Indexing Services

Indexing Services is a little application that uses a lot of CPU. By indexing and updating lists of all the files on the computer, it helps you to do a search for something faster as it scans the index list. But if you know where your files are, you can disable this system service. It wonâ€™t do any harm to you machine, whether you search often or not very often.

Go to Start
Click Settings
Click Control Panel
Double-click Add/Remove Programs
Click the Add/Remove Window Components
Uncheck the Indexing services
Click Next

4. Optimize Display Settings

Windows XP is a looker. But it costs you system resources that are used to display all the visual items and effects. Windows looks fine if you disable most of the settings and leave the following:

Show shadows under menus
Show shadows under mouse pointer
Show translucent selection rectangle
Use drop shadows for icons labels on the desktop
Use visual styles on windows and buttons

5. Speedup Folder Browsing

You may have noticed that everytime you open My Computer to browse folders that there is a little delay. This is because Windows XP automatically searches for network files and printers everytime you open Windows Explorer. To fix this and to increase browsing speed, you can disable the â€œAutomatically search for network folders and printersâ€ option.

6. Disable Performance Counters

Windows XP has a performance monitor utility which monitors several areas of your PCâ€™s performance. These utilities take up system resources so disabling is a good idea.

Download and install the Extensible Performance Counter List
Then select each counter in turn in the â€˜Extensible performance countersâ€™ window and clear the â€˜performance counters enabledâ€™ checkbox at the bottom button below

7. Optimize Your Pagefile

You can optimize your pagefile. Setting a fixed size to your pagefile saves the operating system from the need to resize the pagefile.

Right click on My Computer and select Properties
Select the Advanced tab
Under Performance choose the Settings button
Select the Advanced tab again and under Virtual Memory select Change
Highlight the drive containing your page file and make the initial Size of the file the same as the Maximum Size of the file.

Windows XP sizes the page file to about 1.5X the amount of actual physical memory by default. While this is good for systems with smaller amounts of memory (under 512MB) it is unlikely that a typical XP desktop system will ever need 1.5 X 512MB or more of virtual memory. If you have less than 512MB of memory, leave the page file at its default size. If you have 512MB or more, change the ratio to 1:1 page file size to physical memory size.

8. Remove Fonts for Speed

Fonts, especially TrueType fonts, use quite a bit of system resources. For optimal performance, trim your fonts down to just those that you need to use on a daily basis and fonts that applications may require.

Open Control Panel
Open Fonts folder
Move fonts you donâ€™t need to a temporary directory (e.g. C:\FONTBKUP?) just in case you need or want to bring a few of them back. The more fonts you uninstall, the more system resources you will gain.

9. Use a Flash Memory to Boost Performance

To improve performance, you need to install additional RAM memory. Itâ€™ll let you boot your OS much quicker and run many applications and access data quicker. There is no easiest and more technically elegant way to do it than use eBoostr.

eBoostr is a little program that lets you improve a performance of any computer, powered by Windows XP in much the same way as Vistaâ€™s ReadyBoost. With eBoostr, if you have a flash drive, such as a USB flash thumb drive or an SD card, you can use it to make your computer run better. Simply plug in a flash drive through a USB socket and Windows XP will use eBoostr to utilize the flash memory to improve performance.

The product shows the best results for frequently used applications and data, which becomes a great feature for people who are using office programs, graphics applications or developer tools. Itâ€™ll surely attract a special attention of laptop owners as laptop upgrade is usually more complicated and laptop hard drives are by definition slower than those of desktops.

10. Perform a Boot Defragment

There's a simple way to speed up XP startup: make your system do a boot defragment, which will put all the boot files next to one another on your hard disk. When boot files are in close proximity to one another, your system will start faster.

On most systems, boot defragment should be enabled by default, but it might not be on yours, or it might have been changed inadvertently. To make sure that boot defragment is enabled:

Run the Registry Editor
GotoHKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Dfrg\BootOptimizeFunction
Set the Enable string value to Y if it is not already set to Y.
Exit the Registry
Reboot

Developing Software by the 15% Rule

2009-04-10T07:44:00.000-07:00

For the impatient, the 15% rule goes like thisâ€¦

Todd Wilson is the owner of http://www.screen-scraper.com, a small software development firm focused on web data extraction.

Forum Software 101 - Why It is Vitally Important to Choose the Best Software to Run your Forum

2009-04-01T19:34:00.000-07:00

When you go through all of the work and trouble to set up your own forum, you don't want anything to get in the way of its success... especially your forum software. Because of this, it is incredibly important for you to have a good forum software solution that will support your forum just the way you want and provide you will with all of the tools and user functions needed to manage your forum. Don't just choose the first forum software you come across, do your homework and choose one that is going to work for you.

*Functions

You want forum software that allows you to update, edit, and basically perform any function you need to at any time. If you do not choose forum software that allows you to do that, you are going to be extremely frustrated with your software and run into problems that you could easily avoid. Don't let this happen to you and do some research on good forum software before you get your forum started. It is always easier to avoid problems than to fix them.

*Customize

It is also important to buy or use good forum software because you want to be able to customize it at any time to meet the needs of your forum and discussions. If you want to change the look or feel of the forum for any reason you can. This is important because you need to be in control of your forum and your forum software just needs to help you be in control, not fight you for it.

*Notification

Another reason it is very important to choose good forum software is so you will know when you have new people joining up as well as when you have new posts. You can't obviously live in front of your forum, so you need your software to take care of managing some of the work for you. When you have been notified of a new member or post then you can take care of the details, add follow-ups, delete if necessary, and whatever else you may need to do as moderator of the forum. However, if you don't choose a good software, you might not have automatic notifications which means you will have to be constantly online checking the forum to see what is happening and to see if there are new members. This is a major hassle when there is software available for a reasonable price, and sometimes free, that will take care of this for you.

Now that you know why it is important to choose good software to run your forum, you can do some research to find out what software program will be the best for your forum so you can get started!
About the Author

Michael Turner shows you exactly how to increase web site traffic in his free 7 part mini-series. Grab it today at http://www.powertraffictactics.com/.

Cross-Platform Custom Software Development & Integration – IT strategy for large corporation

2009-04-01T03:43:00.000-07:00

Microsoft Business Solutions products: Great Plains, MS CRM, Navision, Axapta, MS RMS integration with UNIX/Java based platforms & non-Microsoft applications: Oracle, Lotus Notes/Domino, DBII, PeopleSoft, SAP

The history of software application development indicates that global trends to unification might be reversed in the future. If you take a look at C programming language, intended as cross platform solution (which resolves graphical interface cross platform migration). Later on java was invented to encapsulate the application within java virtual machine, and at the same time we see thin client conception development, which can not be done in C, due to the nature of the internet browser. So, inevitably – large corporation, where system life cycle should last at least a decade, should consider multiple platform adoption: Unix, Microsoft, Linux, MS SQL Server, Oracle, DB2, Lotus Notes/Domino, Microsoft Exchange, etc.
•Microsoft Business Solutions products integration. Project Green will lead to Microsoft suites: Microsoft Financials, Microsoft Distribution/Supply Chain Management, Microsoft Human Resources. The interesting part is – which product will be the base for the specific suite. At this point we don’t know the answer
•Customization Tool evolution. If we look back to the history of Microsoft Great Plains – Great Plains Dynamics/eEnterprise – it had native programming language / IDE Great Plains Dexterity. Today – Dexterity is concurring with such customization and integration tools as eConnect – the set of stored procedures, this is definitely the trend emphasizing SQL coding and developing
•Cross Platform ODBC/JDBC calls. If we look at MS SQL Server or Oracle Transparent Gateways and Generic Connectivity – we will see that Database tools support cross platform heterogeneous SQL requests and updates. The proof of the co-existence trend – isn’t it?
•Java versus C#. The appearance of C# confirmed the fact, that pure Java conception with its virtual machine and isolation doesn’t satisfy Microsoft .Net development requirements. .Net objects could not be isolated the same way as Java/EJB/J2EE. This is where we again have to admit coexistence of two Worlds: Microsoft Windows and Java
•The Stakes. Probably the mixture – and considering the fact that cross-platform integration is addressed from both sides – different platforms should be just integrated. Good balance would be relatively inexpensive Microsoft Business Solutions ERP application: Great Plains (USA, Canada, Latin America, Middle East, Australia, New Zealand, UK), Navision (France, Germany, Italy, Spain, Brazil, Japan, Russia and the rest of continental Europe), Axapta – if you need rich ERP functionality – then your business specific application: Freight Forwarding database, Lease tracking, Consignment, etc. should be placed into Oracle/DB2/Unix/Linux. Microsoft CRM - this is the temptation and we do recommend it - it could be integrated with Java applications
•Reporting. If you plan to deploy them from Windows side: use Crystal Reports upon heterogeneous SQL views, in the case of Java – it depends on the vendor: Oracle, PeopleSoft, SAP, IBM Lotus Notes Domino, Siebel, etc.
We encourage you to analyze your alternatives. You can always appeal to our help, give us a call: 1-866-528-0577 or 1-630-961-5918, help@albaspectrum.com

About the Author

Andrew Karasev is Chief Technology Officer at Alba Spectrum Technologies ( http://www.albaspectrum.com ), serving Microsoft Great Plains, CRM, Navision to mid-size and large clients in California, Illinois, New York, Georgia, Florida, Texas, Arizona, Washington, Minnesota, Ohio, Michigan and internationally.

Facts To Consider When Using An Article Marketing Submission Service Or Automated Software Program

2009-04-01T02:10:00.000-07:00

One of today's most popular trends in website traffic promotion is Article Marketing. Go to Google and do searches under "submit your article" or free content to republish" and you will find hundreds of sites where you can submit your articles. These sites are willing to post your article so they have fresh content on their sites on an ongoing basis.

You benefit by receiving incoming links to your website. You also add a "Resource Box" at the end of your article, promoting your business or product. They benefit, as their website grows with good content in a variety of different categories. It is a win-win situation.

However, posting articles can become very time consuming. There are also many factors to consider in where and how to submit your article.

Some of these factors are:

1. How to find the best sites to post your article, where they will receive the most exposure. You want to make sure that sites that offer your article have the correct terms of reprint rights policies.

2. What type of Google Page Rank the article site has, how fast they are growing, and how well the database is maintained and kept fresh. The rank is important because your page rank will eventually be calculated by the rate of the website that has inbound links to your website.

3. Don't just rely on Google Ratings, though. New directories are being created daily and growing quickly. Some of these new directories will be rising stars, and you can benefit from posting your articles in new directories as well. Google and other search engines are always looking for fresh, new content.

4. If you submit articles regularly, article website content owners are likely to consider special joint venture promotions with you. They are most likely to want to reward frequent publishers. This might include additional free promotion for your article.

6. Posting articles needs to be thought out so that you get your article in the appropriate category. You also want to check reputation and history of a content directory, to make sure you are putting your article in a place that will improve your reputation, and not damage it.

7. By getting your article published in a highly admired content site, your article will be published in more ezines and on more website's. This means more traffic for your resource box link. There are several pieces of software that automate the process, and there are also places that will do this service for you.

Some of this software is time consuming to learn, and very expensive to purchase.

Many content sites have banned particular automated software submissions because of inaccuracies and major problems with their experience using the software.

Many content websites will accept html there are also many that totally ban it. Automatic software has been known to cause major errors with html error coding issues, causing major headaches for list owners and content site editors.

When you consider some of the submission options in the marketplace, it makes sense to just do it yourself.

By posting each article to each content site you can specify your selected category, which gives you total control over the outcome and accuracy that you desire.

Doing it yourself can be a full time job, though. Keeping a fresh and accurate database of the best sites to submit articles is time consuming, but also important.

Your target outcome should include the choice of categories and the ability to modify code in your resource links to each specific submission. You want to make sure that your article is placed in the most accurate way.

If you have gone the "do it myself" way, you are probably already overwhelmed by the time consuming tedious task it can be.

There is another way to accomplish this time consuming task. You can hire a service to send your articles to several sites, all customized to that directory's specific categories and submission guidelines.

It is a known fact by successful online marketers that writing article to promote traffic to your website is a very successful avenue to pursue.

Remember that accuracy in how your article looks to the potential readers and publishers that view it, should be your number 1 priority.

About the Author: Recieve a fr.e extensive list of places to promote your articles by visiting the following: Laurie's Legends Article Marketing Distribution Service http://articles411.com/special-offer.html?aisn

Source: www.isnare.com

Backup 101 - How To Pick The Right Backup Software

2009-03-31T19:19:00.000-07:00

Vision Backup http://www.deprice.com/visionbackupenterprise.htm

Vision Backup 10 Enterprise is an advanced and easy-to-use backup solution, designed for scheduled backup of your mission critical data. Supported media's include CD-R/CD-RW/DVD-R/DVD-RW, FTP/SFTP/FTPS, Tape, Flash Devices and USB Hard Drives. Vision Backup gives you the ability to backup all your valuable data on your entire network. Increase Vision Backup's functionality by adding FREE plug-ins such as Microsoft Outlook, Microsoft Outlook Express, Directories and Files, and My Desktop and Files.

SmartSync Pro http://www.deprice.com/smartsyncpro.htm

SmartSync Pro is a universal tool to backup and synchronize your important data to the same drive, different drive, removable ZIP/JAZZ drive, network volume or even remote computer. To make the application automatically copy new and modified files to some destination, you just need to setup the profile using easy to use wizard just once. The profile defines what, where and when to copy. Obsolete files will be also removed when they are not needed. If source data are destroyed or lost, they can be recovered with one mouse click.

Genie Backup Manager http://www.deprice.com/geniebackupmanagerprofessional.htm

GBM Pro is perfect for users of all computer comfort levels. Novice users will find it easy to create their first backup job in matter of minutes after installing the software, thanks to its intuitive wizard-based user interface, while advanced users will appreciate the software's extended flexibility and features such as preserving NTFS Alternative Data Streams, Email notification, Self executable backup sets, and scripting capabilities (GRunScript and GenieScript).

HandyBackup http://www.deprice.com/handybackup.htm

Handy Backup is an easy-to-use program designed for an automatic backup of your critical data virtually to any type of storage media including CD-RW devices and remote FTP servers. You can use Handy Backup to make a reserve copy of any valuable data on your system. Special addons are provided to facilitate the backup of MS Outlook, system registry and ICQ files. Restoring is as easy as clicking a button, but you can also use a number of advanced options. The program can be also used to synchronize files between two computers on a network.

Backup4All http://www.deprice.com/backup4all.htm

The software performs all four fundamental backup types: full backup, differential backup, incremental backup and mirror backup. Using the wizard you can easily set up any backup configuration you wish. You can define powerful file filters and schedule your backups any way you want. Once a backup is performed, you can see what files have been changed since the last backup using the explorer-like tree view or you can read the statistics about the next backup execution. You can use the context menu from the tree to run standard actions associated with the file type.
About the Author

David Deprice has tested over 114 different backup programs. He made his findings publically available at http://www.deprice.com/utilities.htm

Comparing Free Blogging Software

2009-03-31T19:07:00.000-07:00

With the increased interest in Blogging (web Logging), many web hosting providers now provide an assortment of free usage, open source blogging software packages. Among the most popular of these blogging tools are B2evolution, WordPress and Nucleus. Each of these programs offer similar basic features, so the question arises as to which one is easiest to use and would be appropriate for the requirements of your particular website.

The answer lies in the true purpose of your blog website. If your primary goal is to share your opinions and ideas with the general public, you would want to utilize a different blogging tool than a user who was creating product blogs as a commercial sales effort. A blog for search engine promotion would have entirely different requirements. All of these uses are viable reasons to create a blog, however each requires different features to be successful.

WordPress Blogging Software
Available for free download at: http://wordpress.org/

It is hard to beat WordPress for general personal blogging. WordPress is an open source, state-of-the-art personal publishing platform with a focus on presentation and usability. Everything related to creating and updating your blog is available through an intuitive graphical interface. With WordPress there is no need to compile your work. You simply write your column. You then select the features you want and your blog is instantly created and published to your website.

If you are on vacation, you can schedule your uploads for some date in the future or even email your column to the server! The system allows multiple users with multiple blogs divided into categories and sub-categories. This allows multiple family members or friends to create their own blogs along with yours.

Easy customization and the availability of many "plug-ins" that provide more functionality (add new features as you learn) makes this software a very good choice for most individuals.

B2evolution
Available for free download at: http://b2evolution.net/

B2evolution is another advanced web log tool that features an integrated XHTML validator. It supports recursive subcategories, cross posting and has a really cool integrated "skinning" system.

The "skinning" system allows you to create multiple blogs in separate categories with different appearances for each blog. You simply "change the skin" for the blog to create a totally new look and feel.

The "skinning" feature, combined with the built in multi-user administration management tool, makes the system robust enough for more commercial endeavors, such as product promotion blogs. If you have much to publish with multiple themes, this is the software you are looking for.

Nucleus Blogging Software
Available for free download at: http://nucleuscms.org/

Though Nucleus is an extremely robust blogging tool in its own right, it also contains some powerful features that can provide benefits in promotion of your blog.

Nucleus offers the ability to optimize its URLS, creating simple page addresses that do not have and "&" or "=" characters. This makes the pages search engine (and user) friendly. Another great feature is the ability to show the contents of multiple weblogs on one page. This could allow a website owner to manipulate the optimum text / keyword balance on pages for better search engine rankings.

Nucleus also provides RSS and Atom feeds that can be extremely helpful when promoting a website. If part of your blog's function is to work as a search engine marketing and promotion tool, Nucleus is an exceptional software package.

Each of these blogging software packages offer the basic tools that you would need to create a successful blog and all three are PHP - MySQL open source (free to use) packages. You should try to select the software that helps you achieve the long term goal that you have in mind for your website based on the unique extra features offered by each.

About the Author

Don Beavers lives in Bryan, Texas and is an enterprise level PHP-MySQL programmer at the Datavor Web Directory and at the Shopping Elf directory Shopping Guide

Antivirus Software

2009-03-31T09:02:00.000-07:00

Nowadays more and more people are using a computer. A lot of them use it at their work place, but an increasing number of computer users have also discovered the need to have a computer at home. At the same time the number of Internet surfers increased. This is a good thing because people are realizing the advantages offered by the world of technology. As soon as they discover this, they start using computers and the Internet more and more, but at the same time not considering the threats that are coming in from all sides. They should know that if you don’t protect yourself, nobody will. These threats are now coming from everywhere and they are growing in number and complexity. First threats of this kind were the viruses. At first, viruses were not that harmful. They were designed to perform a simple task, like flashing a single message onto the user's computer screen. Also the spread rate was slow, because not many people were connected to the Internet. But now the majority of viruses are programs intentionally written to obstruct with, or harm other programs or computer systems. And they are spreading very fast.

Many companies and people have had a lot of troubles because of these viruses. And so the need for antivirus software was born. At first one very simple antivirus appeared and this was enough. Now, as the threat is growing antivirus software are becoming a lot more complex. Some of them have also included a firewall so to better protect the users. In order to increase the competition, other antivirus software producers have also come up with a wonderful idea: to offer free scan online. This was a big help for people that are frequently using a computer mostly for their personal use, meaning it is not attached to a network and uses the Internet only from time to time. Now, they don’t have to spend a lot of money to buy antivirus software that will be used very rarely.

Most of these antivirus programs have to be bought in order for you to use them at their full capacity. Also you have the option to test a so called “free trial version”. These trial versions include all or most of the software’s features, and are available to be checked out by the user for a short period of time, usually 30 days. After these 30 days, the program can no longer be used. Other antivirus software producers use another method; they offer a free trial version that you can keep forever. But it is not fully operational, meaning some of the options of the program cannot be used as they are not activated. After you have tried a program and you consider it is fit for your need, then you’ll have to buy it to protect your computer at its full capacity.

Lately, viruses are mostly spread through e-mails because this is the most common use of the Internet. Also, e-mail viruses are easier to develop. E-mail viruses make use of the ability of having macros or scripts implanted in word documents, spreadsheets, HTML pages, and are programmed to run when the document is opened. But how does an e-mail virus works? When an e-mail with an infected document or program is received, the user unknowingly opens a document/program, which in turn executes a code to open the e-mail directory and to send a copy of itself as an e-mail attachment to a certain number of addresses. Some of the recipients of the e-mail open its attachment and the process repeats itself.

This is where the antivirus program comes in. This program is set to check all incoming and outgoing messages and their attachments. If an e-mail is detected to have a document or program infected with a virus the program offers several possibilities to deal with the threat: delete the e-mail, put it in quarantine or try to disinfect it. Most of the times, these choices are left to the user’s decision. It is up to the user to set the program in such manner to best fit his needs. But not all viruses are coming by e-mail. A few of them use security errors in the operating system or your Internet browser to be launched automatically. But if you keep your antivirus and all the other programs updated, there will be a small chance of being infected via this route.

Nowadays, most viruses are spread in the form of e-mail attachments. This is because some of the worst recent viruses relay on recipients that throw away common sense and launch a deadly e-mail attachment. Commonly the attachments are with extensions that include .bat, .com, .exe, .pif, .scr, and .vbs. Sometimes to avoid the filters of antivirus software, virus creators enclose their malicious code in a .zip or .rar archive file. The file might even have a password to full antivirus programs that scan inside archives. And obviously, the password is included in the message as an image for the convenience of the naive user. As a simple but reliable rule, you should never open an attachment that you didn’t expect to receive, even if it came from someone you know. Also, make sure your e-mail software is configured so it will not automatically open attachments.

Another common way of spreading viruses is file sharing. Many viruses spread themselves throughout open network shares. You can protect your computer not sharing files or directories over the network. But if you don’t have a choice and you have to share your files, you are still able to reduce the risk of being infected by installing antivirus software and keeping it updated. Other ways to become infected with viruses are downloading files or software from the Internet, instant messaging or even web pages.

If the file you are downloading or the computer you are downloading it from is infected with a virus, there is a big chance that your computer will also become infected with the virus. As for the instant messaging, the major risk comes from accepting files from other users on the network. This risk can be minimized by configuring your antivirus software to scan all incoming files and also configure your other programs not to automatically accept files, and not to automatically execute the files you accept. Certain viruses are known to infect web servers. If you visit a website from an infected server, your computer could be infected with the same virus, but this is a very rare method of infection.

There are many different threats that are targeting the computers. Although they are very different, all of them are popularly called viruses. A virus by definition is a self-replicating file, not considering whether it is malicious or not. Another type of the so called viruses are worms; they circulate mainly through e-mail but also spread through a network. A worm is aware he is located in a network and uses it for replicating itself. Trojan horses (or trojans) are mostly used to insert some remote tools into a system in order to give the attacker free access to that system, without the user’s knowledge. Most Trojan horses cannot replicate automatically.

With the increased number of Internet users, the existing threats are also raising as now there are many more computers to attack and more people that don’t know to stay away from these threats. But the antivirus software producers are making it easier for us. There is a lot of antivirus software which cover a lot of threats. All we have to do is install one.

About the Author

Mike Ber is the owner of the Canadian Domain Name Portal called www.Every.ca
He is also a contributing author to www.ComputerMagazine.ca, www.Developer.ca, and www.XP.ca

Anti-Spam Software Case Study: Pacesetter Claims Service

2009-03-31T08:43:00.000-07:00

When catastrophe strikes, many insurance companies tend to get flooded with new claims. These sudden surges in client demands can be overwhelming, and that's where Pacesetter Claims Service, an independent adjusting agency, comes in.

Founded in 1997, Pacesetter Claims Service is a well-established company with offices in five different states, as well as Puerto Rico. They are dedicated to providing the extra support companies such as American Family Mutual Insurance and Farmers Insurance Group need in the aftermath of a catastrophic event.

Having multiple offices spread across the country, and no way of predicting where or when the next disaster will strike, immediate, effective communication, such as email, is vital for Pacesetter's success. With the company dealing with upwards of 100 to 150 emails per day that are not only valid, but also possibly contain critical information from multiple sources, filtering out the junk email becomes essential.

According to Pacesetter IT Coordinator David Borg, more than 80% of their incoming email was a bombardment of spam. Pacesetter couldn't afford to have their employees wasting time sorting through these unwanted emails. They also didn't want to risk the possibility of inadvertently filtering out legitimate messages. They needed a highly effective, highly accurate anti-spam software solution to their spam problem.

Solution

Choosing Securence was an easy decision for Pacesetter Claims Service. Securence offered everything Pacesetter was looking for: accuracy, ease of use, great customer service and cost effectiveness. "The reps stayed in touch real closely in the beginning to make sure things went smoothly," says Borg, who also likes the option that Securence is a service as opposed to just an application he has to install and maintain himself.

Perhaps most importantly, Borg is impressed with the accuracy of Securence's email filtering software. "During our 30-day trial period," says Borg, "we didn't have any false positives, and the few junk e-mails that did slip through were because we couldn't completely secure things on our end. We're extremely satisfied."

By selecting Securence, Pacesetter Claims Service was able to reduce their incoming junk email by more than 80% with nearly perfect accuracy.

About the Author

Joe Caldwell works for Securence Security Software. Securence offers anti-spam software, antivirus software and internet filtering software for business and consumers.

Advanced Call Center Software: A Computer Answering Machine

2009-03-28T12:55:00.000-07:00

Let’s accept the fact that the movement in technology is the main concern of most industries nowadays. The emergence of most advanced software whether it is a system, application, or a user software lead to a booming notion in the field of science and technology. In fact even those call centers established elsewhere in the world show a great interests in advanced call center software that may create a huge impact in their line of business. Most advanced call center software varies from simple to the most complex advanced call center software, and one of the examples of those advanced call center software is the Answering Machine Software. If you want to have an advanced call center software for your voice modem, Computer Answering Machine Software is the best for you. It is well-known as advanced call center software, yet simple-to-use software with its great Caller ID that lets you see and detect who is calling via screen pop-ups, distinctive rings and caller’s name announcement with speech synthesis. And if you are a greeting messages addict, this advanced call center software has personal greeting messages and can take your telephone messages while you are away. Amazing isn’t it? The pleasure does not end there because advanced call center software is a full-featured answering machine software that will let you map personalized greetings to callers, organize data in phone books and even record conversations. This advanced call center software has labyrinthine features that include pager notification, sending call details and voice messages over e-mail, and you can even start an external fax program when an incoming fax is detected. Aside from that, you don’t need an extra effort of putting an extra speaker to the modem because advanced call center software can transfer actual time voice from telephone line to personal computer sound scheme. Finally, the advanced call center software as a special breakthrough in the world of technology can run as a tray application when idle and uses minimum system resources. The advanced call center software can also directly detach the modem for an internet connection. The advanced call center software having Caller ID software will let you screen your calls, so the calls can be answered when you want to. Another amazing feature of the advanced call center software Caller ID is the ability to accept or reject calls by you or by the program itself. This advanced call center software can block unwanted calls, including blocked private numbers, out of area calls, and those calls that were not identified. And lastly, this advanced call center software appears just as excellent as it works!

About the Author: Jean Harley, author, is a Call Center specialist who writes articles for http://www.CallCenterSearch.com

Source: www.isnare.com

7 Tips For Choosing The Right Blog Software For Your New Blog

2009-03-28T12:25:00.000-07:00

Choosing the right blog software for your new blog requires that you ask yourself some questions and make a list of all of the features and tools you need as well as your budget. Once you have this information written down you will be prepared to start shopping for blog software. However, keep in mind the following seven tips for choosing the best software for you.

Tip #1 Ping Updates
These allow you to update your blog and are very important in blog software. Make sure the blog software you are interested in provides automatic ping updates.

Tip #2 Comments
Whatever blog software you choose, you'll want to make sure that it has an area for comments from visitors. This will help you understand what is successful in your blog and what is not, as well as guide you in future blogs. This is a really great tool and should be part of your blog software.

Tip #3 Trackback
If you are discussing your blog on another blog, or simply adding information to another blog, trackback will allow you to update this information. This is a little confusing, but trackback allows you to talk on your blog about information on another blog and ping the writer of the other blog to let them know what is going on. Trackback is certainly a feature you want in your blog software.

Tip #4 Pingback
Pingback is similar to trackback, but it just sends a URL to the other blog to let them know you are talking about their blog on your blog. This is not used as much as trackback, but you will want a blog software that has at least one of these two functions.

Tip #5 Web-based
The point of a blog is you can post information instantly online, so you want your blog software to be similar to a word processor and web based without a shadow of a doubt.

Tip #6 Archiving
You want a blog software that supports archiving, and most of them do. The reason for this is you will want to save all of your past blogs by the date they were published and archiving allows you to do that.

Tip #7 Categorize
Another great tool you will want in your blog software is the ability to categorize. You want to keep your blogs organized and in categories, if you have them, so this option is really a great one for most bloggers.

There are lots of types of blog software available. You just need to do the research and compare what you find with what you need and then... start blogging!

About the Author: Michael Turner reveals step-by-step how you can increase search engine traffic in his free 7 part mini-series. Grab it now at http://www.powertraffictactics.com/

Source: www.isnare.com

2much.net Upgrades Market Strategy And LiveCamNetwork Software

2009-03-27T08:24:00.000-07:00

(Montreal) July 5, 2004 -- 2much Internet Services is planning a significant change in marketing strategy over the coming months with the advent of its LiveCamNetwork 2.0 video chat-site software package upgrade.

"Less emphasis is going to be placed on the company and more on the company's product," stated Greg Jones, in charge of Media & Communications. "Especially now that we are offering different buy-in options to meet the growing interest in Internet commerce."

LiveCamNetwork 1.9 is a software package intended for Internet entrepreneurs ready to exploit the possibilities of an on-line, charge-per-minute, live video streaming website. 2much.net websites are also available for sale as units to newcomers unfamiliar with the web who nonetheless want a taste of e-business.

Jones cites explosive growth in sales and productivity since the October 2003 release of LiveCamNetwork 1.9 as a reason for the change in marketing. "I think the release of version 2.0 is going to have a similar impact on the present state of affairs," he said. "Originally, the emphasis on the company was a result of the uniqueness of the package. Consumers weren't aware of what we had. We offer everything a revenue-generating live video website needs. No one knew they could look for everything in one package. Now that 2much.net's profile has grown thanks to 1.9, we can push the company to the back of the shelf and show off the product."

The company plans to stake an even larger claim of the market this year. "It's almost inevitable," said Mark Prince, 2much.net founder and CEO. "It's something no one else is offering, and IT is reclaiming a foothold in the economy in 2004."

Slated for release one year after its predecessor, LiveCamNetwork 2.0 will apparently be more than an upgrade. "The difference will be felt at the tips of people's fingers. They thought 1.9 was a smooth, powerful machine. But it's a clunking Frankenstein compared to LiveCamNetwork 2.0," said Prince. "The difference is in the approach. We're not just plugging in here and there. Or fine tuning this or that process. The program is being entirely rewritten to be a lean, mean streaming machine."

"Technology is catching up with what our software can do, " said Jones. "LCN 2.0 will leave 1.9 eating dust. Our goals, especially on the technological side, are finally attainable."

A Look at IT Help Desk Software.

IT help desk software can be a valuable resource for technicians to manage and resolve troubleshooting tickets. Most companies realize the benefits of purchasing help desk software since it is a reliable way to manage customer inquiries and complaints. IT help desk software is preferred by both companies and clients over a traditional call center.

In traditional call centers, customers often complain of long hold times and unreturned voicemails. Other times, the less-than-technically-savvy customer may become frustrated in his or her attempt to explain the problem. Help desk software allows an IT department to effectively manage and direct certain issues to the appropriate personnel.

Many IT help desk software programs offer the convenience of a user-friendly menu and easy-to-manage files. Customers can choose from a variety of help topics and even copy and paste error messages to send to IT. For those customers who are not technically advanced, menus can be set up to offer a variety of common questions.

HelpDesks.com is an excellent resource for extensive IT help desk software reviews and information. This site allows you to compare the leading providers of the products to find the right program for your needs. Convenient charts allow you to see various amenities offered such as whether or not the program is web-based, costs associated with purchase and upgrades and the number of users allowed for each program.

One of the most popular IT help desk software programs, according to consumer reviews, is FootPrints. On a scale of one to ten, it has a rating of 9.2 and has multiple consumer reviews. This is a web-based program, and the initial cost is around $6,000. FootPrints offers unlimited user capabilities and free upgrades with their annual maintenance contract. This program is compatible with Linux, Windows NT, Windows 2000 and Unix operating systems. It also offers searchable databases, assignment of reference numbers, F.A.Q databases, billing databases and much, much more.
About the Author

Help Desk Software Info provides detailed information on help desk software solutions, including IT help desk software, web-based help desk software, free help desk software, help desk tracking, help desk support software, and reviews of help desk software programs. Help Desk Software Info is the sister site of Recruiting Software Web.

25 Things Mapping Software Can Do For You

2009-03-26T12:14:00.000-07:00

1. With mapping software you can create a report that tracks your retirement plan for you.

2. Use mapping software to create an Executive Dashboard, which tracks the bottom line.

3. Use mapping software to find the snowfall reports for your favorite ski resorts in Idaho.

4. You can even use mapping software to explore an interactive map of India for school reports, business, or travel.

5. Track your store incoming and outgoing inventory, including shipping information and warehouse location, mapping software.

6. You can conveniently book your own airline seat, so you don’t need to worry if you are a “window person” as opposed to an “aisle person.”

7. Know the who, what, when, where, and how of your department by using mapping data to interactively manage your department.

8. Receive production information in real-time reports.

9. Look up CIA World Facts online to see how you can look up virtually everything you wanted to know about geographical and population statistics.

10. Get your daily stock quotes, or track their changes over time.

11. Create interactive marketing reports that can be “drilled down” from general to specific trends and statistics.

12. Track and manage personal, department, and company budgets.

13. You can track sales and revenue trends for multiple stores on a national or even global scale.

14. Create managerial and employee training using mapping software. Learn processes and procedures in an interactive setting.

15. Create interactive documents. This is especially helpful in examining large documents with various notes and headings. The U. S. Constitution is available in an interactive online format with mapping software.

16. If you are interested in researching national cancer rates, they are readily available in an interactive format with mapping software.

17. Land developers can find latitudes and longitudes, as well as other helpful geographical information on interactive maps.

18. Using mapping software, customer trends can be tracked, even down to the zip code.

19. You can track your monthly expenses, such as phone bills.

20. Track store receipts for company or personal records using mapping software.

21. Access executive dashboards, as well as other interactive maps on a PDA or other wireless devices.

22. Are you traveling to another country? You can look up cultures, government information, climate information, and anything else you need to be prepared.

23. Convert all HTML documents to PDF for easy printing and paper records.

24. You can track inflation and deflation, as well as other economic variables.

25. Anything Else You Dream Up

About the Author

Joe Miller is an online advertiser and author of informational articles on business software. More information on Mapping Software is available at Corda.com.

1Click Backup : Backup Utility Software For Windows

2009-03-26T09:50:00.000-07:00

“CSEP Technologies creates a new revelation in backup utility segment with its product 1Click Backup that can take backup in just ONE CLICK” See More

CSEP Technologies, the leader in delivering Creative Solutions @ Economical Prices, comes with yet another utility that delivers “Value For Money” to its users. This time CSEP unveils a backup utility named 1Click Backup that allows users to take backup of all their confidential data in just SINGLE CLICK. Along with the product, the company also offers 100 MB of free space on its company server, just in case the user wishes to take extra security measures to protect his data.

Supported by its advanced backup logic, 1Click Backup offers easy and reliable backup option for its users especially those who are wary of complex backup utilities that demand extensive settings and pre backup configurations.

1Click backup uses the concept of backup task option to provide users with easy and reliable backup option. The user just need to create a backup task once that contains links to desired files and folders he wishes to take backup. The application automatically takes backup of all the selected files and folders with just ONE CLICK. 1Click Backup also provides an option to include important items like Internet Explorer, Outlook Express Mails, Windows Fonts, Favorites, and Address Book etc in the backup task.

To enhance data security, 1Click Backup offers the user with an option to store backup on LAN or any remote location. To facilitate further, he can also take backup on external storage device connected to his system. And with its split data option, the application takes care of large data and splits it into small packets to come in a single floppy.

Restore data from the backup list is as easy task as taking backup. The user just has to select the backup list and click on Restore button to restore his important data. The user can restore the full backup list or only a section of the backup list depending upon his requirement.

1Click backup also offers Schedule Backup option. The user can schedule 1Click Backup application to take backup daily, weekly, monthly or any allotted day and time and can create multiple schedules if he has more than one backup requirement in future.

1Click backup application is a small, yet effective application and assist in taking backup with just a single click. May be that’s why, it’s fair to say “Backup is just ONE CLICK job!!!”

About the Author

The Author Mr. Manish kumar is the CEO of the CSEP Technologies, New Delhi, India.

15 Questions to ask your software vendor

2009-03-25T11:59:00.000-07:00

When making a decision to buy any piece of software there are a number of criteria typically evaluated. One of the most important elements in the decision process is the strength of the company that builds the software. In fact a survey of 19,000 customers has identified that company strength is the most important factor in choosing software, with the price of the software being the fifth most important element.

In evaluating a company's strength I would suggest you ask the following 15 questions, the answers to which will provide invaluable information in determining the viability of the company, their processes and their commitment to the product you are reviewing.

1.How long have you been in business?
2.When was you last upgrade released? When is the next one planned?
3.What's involved in doing an upgrade?
a.Can your customer's do it?
b.Are upgrades included in your annual fee?
c.Are they downloadable from your website?
d.Is documentation (installation instructions etc) included with the upgrades?
4.Are manuals available for the software?
5.Does the software update cost include phone based tech support?
6.What percentage of customers are current with their annual support contract?
7.Where is the product heading? Technology/Functionality? When do you plan to get their?
8.When did you last put your prices up?
9.Are you planning for the next realease of Windows yet?
10.Can i build my own reports?
11.Why did you choose your current development platform?
12.What does it cost to have someone come onsite a fix a problem?
13.Who does the training, are there scheduled courses?
14.Can i talk to a customer who implemented in the last 6 months?
15.How much have you spent on research and development in the last 12 months?

Importantly there is no right or wrong answer to these questions, and the answers may vary greatly from one vendor to another. There are however some answers that should throw up a red flag:

Question 6 - This is generally a good guage of customer satisfaction. If the vendor can not provide this information, or is not willing to do so then you can anticipate a support issue or poor customer satisfaction with the product.

Question 10 - You should always have the ability to get to your own data. If you require a programmer to build new reports then you will consistently be biting into your ROI.

Question 14 - If the vendor skirts around this issue then they are uncomfortable letting you talk to a recent customer and therefore maybe hiding something from you, perhaps a difficiency in their product or in their implementation process.

Question 15 - The answer to this question identifies how 'productised' the software is. A vendor who regularly evaluates their customer's future requirements and spends money on building these into their product is committed to it's current customers. A vendor who spends money only 'as required' is probably not so committed to building a great product as they are to getting sales.

When getting answers to these questions please also consider that their may be legitmate commercial reasons as to why a question can not be answered, however at a bear minimum your vendor should be able to provide some background into their reasons for not answering.

There are another four important criteria upon which any experienced buyer will evaluate a software purchase which will be covered in future articles.